Ruby hero photo

THE RUBY STORY

It all started with making connections.

In 2003, Ruby started as a small business dedicated to helping other small businesses. We were built on the belief that creating meaningful human connections in our technology-focused world would build trust, foster customer loyalty, and help our customers win new business. 

Ruby’s boot-strapped humble beginnings shape every aspect of how we run our business and deliver our services. Our small business beginnings help us understand the needs of our customers.

What was once a small, four-person business answering phones in a tiny studio has flourished into what we are today. Ruby employees care not only about the growth of our business customers, but are inspired by the businesses we serve and share in the joy of their success.

THE RUBY APPROACH

Ruby is the modern version of a hand-written thank you note.

In fact, we still hand-write notes. We could do it all digitally and save a bunch of money on postage, but we don’t. The notes we send don’t even have a price tag. They’re just something we do. And they’re a metaphor for everything we do.

Ruby makes meaningful connections in unexpected ways. We help our customers build great relationships. It’s because we know that first impressions build lasting loyalty, and that builds successful businesses.

Ruby is about doing something because it’s the right thing to do, not the thing we have to do. We’re about doing something because it’ll make someone’s day that much better. We do these little things because, even though they seem insignificant in their own right, they add up. They add up, they multiply, they expand exponentially. We do these things to brighten someone’s day. We do these things to remind our customers that we have their back. We do them all with heart.

The big thing that Ruby does is a hundred little things that make meaningful connections for our customers and that make moments matter.

Leadership Team Title

Firstname Lastname

Job Title Here

As an endurance athlete, every day you’ll find Jace running or biking somewhere around Portland. As CFO, most days you’ll find him running numbers around Ruby. Jace develops enterprise business analytics to help shape Ruby’s future growth, as well as managing day-to-day tactical business execution. If it sounds complicated, it is. But he’s been doing it for over two decades, working in strategic finance at Intel, and as Finance Director in the retail e-commerce sector. We still don’t know how he finds time to squeeze in all the running and biking.

Firstname Lastname

Job Title Here

As an endurance athlete, every day you’ll find Jace running or biking somewhere around Portland. As CFO, most days you’ll find him running numbers around Ruby. Jace develops enterprise business analytics to help shape Ruby’s future growth, as well as managing day-to-day tactical business execution. If it sounds complicated, it is. But he’s been doing it for over two decades, working in strategic finance at Intel, and as Finance Director in the retail e-commerce sector. We still don’t know how he finds time to squeeze in all the running and biking.

Firstname Lastname

Job Title Here

As an endurance athlete, every day you’ll find Jace running or biking somewhere around Portland. As CFO, most days you’ll find him running numbers around Ruby. Jace develops enterprise business analytics to help shape Ruby’s future growth, as well as managing day-to-day tactical business execution. If it sounds complicated, it is. But he’s been doing it for over two decades, working in strategic finance at Intel, and as Finance Director in the retail e-commerce sector. We still don’t know how he finds time to squeeze in all the running and biking.

Firstname Lastname

Job Title Here

As an endurance athlete, every day you’ll find Jace running or biking somewhere around Portland. As CFO, most days you’ll find him running numbers around Ruby. Jace develops enterprise business analytics to help shape Ruby’s future growth, as well as managing day-to-day tactical business execution. If it sounds complicated, it is. But he’s been doing it for over two decades, working in strategic finance at Intel, and as Finance Director in the retail e-commerce sector. We still don’t know how he finds time to squeeze in all the running and biking.

Firstname Lastname

Job Title Here

As an endurance athlete, every day you’ll find Jace running or biking somewhere around Portland. As CFO, most days you’ll find him running numbers around Ruby. Jace develops enterprise business analytics to help shape Ruby’s future growth, as well as managing day-to-day tactical business execution. If it sounds complicated, it is. But he’s been doing it for over two decades, working in strategic finance at Intel, and as Finance Director in the retail e-commerce sector. We still don’t know how he finds time to squeeze in all the running and biking.

Meet Jerry

  • Chat Specialist
  • Portland, Oregon Office
  • Can type at 260 WPM

Quote about working at Ruby. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium.

Hello, I’m Jerry

Jerry
5 out of 5

Amazing Personality

Hugo

5 out of 5

Amazing Personality

Hugo

Meet Shawn

  • Chat Specialist
  • Portland, Oregon Office
  • Fluent in English and Spanish

I love working at Ruby and talking to people all day!

Hello, I’m Shawn

Shawn
5 out of 5

Amazing Personality

Hugo

5 out of 5

Amazing Personality

Hugo

Meet Shawna

  • Chat Specialist
  • Portland, Oregon Office
  • Can type at 400 WPM

Quote about working at Ruby. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium.

Hello, I’m Shawna

Shawna
5 out of 5

Amazing Personality

Hugo

5 out of 5

Amazing Personality

Hugo

On Diversity

Ruby is all about growing and celebrating our diverse people-powered culture. We embrace and encourage all of our many varied, wonderful differences. Together we cultivate human connections that empower each of us to bring our unique selves to work every day.

Ruby Corps

Ruby Corps is committed to diverse and ongoing volunteer opportunities, donation drives, and financial support. Rubys can give their time and effort during monthly and quarterly events, as well as during our annual signature events. When Rubys get together to help the community, great things happen!

People-powered positivity.

Ruby provides thousands of great first impressions every day. Want to help?
Careers
  • Fastest Growning

    Fastest-Growing Private 100 Companies

    Portland Business Journal, 2007 – 2018

  • Top 10

    Top 10 Oregon Most Admired Companies, Across All Industries

    Portland Business Journal, 2016

  • Top 5

    Top 5 in Oregon’s Most Admired Companies, Technology & Technology Manufacturing

    Portland Business Journal, 2017-2018

  • 100 Best

    100 Best Green Companies in Oregon

    Oregon Business Magazine, 2010 – 2013

  • Growth Award

    Growth Stage Company Award

    Oregon Entrepreneurs Network, 2016

  • Top 25

    Top 25 in Oregon’s Most Admired Companies, Across All Industries

    Portland Business Journal, 2016-2018

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